Incidents | System Health Incidents reported on status page for System Health https://status.reachout.ai/ en Member Services recovered https://status.reachout.ai/ Tue, 23 Dec 2025 15:57:02 +0000 https://status.reachout.ai/#d8362ecb66153a61f9aefee79352d13d73d8d0c4cd96ef3d585501a79eb5ce9d Member Services recovered App Availability recovered https://status.reachout.ai/ Tue, 23 Dec 2025 15:49:58 +0000 https://status.reachout.ai/#a3638697a98ad640e00b69b851c140d71fabacdfdef56f9318a431ab6d24dbcf App Availability recovered Member Services went down https://status.reachout.ai/ Tue, 23 Dec 2025 15:46:56 +0000 https://status.reachout.ai/#d8362ecb66153a61f9aefee79352d13d73d8d0c4cd96ef3d585501a79eb5ce9d Member Services went down App Availability went down https://status.reachout.ai/ Tue, 23 Dec 2025 15:43:53 +0000 https://status.reachout.ai/#a3638697a98ad640e00b69b851c140d71fabacdfdef56f9318a431ab6d24dbcf App Availability went down Member Services recovered https://status.reachout.ai/ Sat, 13 Dec 2025 07:07:12 +0000 https://status.reachout.ai/#4b3d078c4baf771add0b3ae0ff2becff5ab736c7e61c0937c7470b94258e6b60 Member Services recovered Member Services went down https://status.reachout.ai/ Sat, 13 Dec 2025 06:38:04 +0000 https://status.reachout.ai/#4b3d078c4baf771add0b3ae0ff2becff5ab736c7e61c0937c7470b94258e6b60 Member Services went down Text-to-Speech API recovered https://status.reachout.ai/ Sun, 07 Dec 2025 01:00:26 +0000 https://status.reachout.ai/#adebe725396a1d9588b1b66a6fbbf13e5076f82904997b70f8b37828208094fa Text-to-Speech API recovered Text-to-Speech API went down https://status.reachout.ai/ Sun, 07 Dec 2025 00:50:57 +0000 https://status.reachout.ai/#adebe725396a1d9588b1b66a6fbbf13e5076f82904997b70f8b37828208094fa Text-to-Speech API went down Database recovered https://status.reachout.ai/ Fri, 05 Dec 2025 01:59:14 +0000 https://status.reachout.ai/#adf979622f4cb0aebbf326dbd30da673bcaa2e098cc858454c292a357e13a5ef Database recovered AI Video API recovered https://status.reachout.ai/ Fri, 05 Dec 2025 01:54:05 +0000 https://status.reachout.ai/#916ca076a86fd47fbee3b35baf915afb7834a5565e76b27cc885666f9a441c82 AI Video API recovered Database went down https://status.reachout.ai/ Fri, 05 Dec 2025 01:49:14 +0000 https://status.reachout.ai/#adf979622f4cb0aebbf326dbd30da673bcaa2e098cc858454c292a357e13a5ef Database went down AI Video API went down https://status.reachout.ai/ Fri, 05 Dec 2025 01:44:05 +0000 https://status.reachout.ai/#916ca076a86fd47fbee3b35baf915afb7834a5565e76b27cc885666f9a441c82 AI Video API went down Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Dashboard was unavailable. https://status.reachout.ai/incident/153826 Thu, 12 Jan 2023 19:43:00 -0000 https://status.reachout.ai/incident/153826#0e78c9c1f1867c4e6c34b4fe3d06756f05fad7b18bb6c3f41f73e03aa7f0e5ed Some users reported they couldn't login. Our team spotted the issue and fixed it.