Incidents | System Health Incidents reported on status page for System Health https://status.reachout.ai/ en Database recovered https://status.reachout.ai/ Fri, 05 Dec 2025 01:59:14 +0000 https://status.reachout.ai/#adf979622f4cb0aebbf326dbd30da673bcaa2e098cc858454c292a357e13a5ef Database recovered AI Video API recovered https://status.reachout.ai/ Fri, 05 Dec 2025 01:54:05 +0000 https://status.reachout.ai/#916ca076a86fd47fbee3b35baf915afb7834a5565e76b27cc885666f9a441c82 AI Video API recovered Database went down https://status.reachout.ai/ Fri, 05 Dec 2025 01:49:14 +0000 https://status.reachout.ai/#adf979622f4cb0aebbf326dbd30da673bcaa2e098cc858454c292a357e13a5ef Database went down AI Video API went down https://status.reachout.ai/ Fri, 05 Dec 2025 01:44:05 +0000 https://status.reachout.ai/#916ca076a86fd47fbee3b35baf915afb7834a5565e76b27cc885666f9a441c82 AI Video API went down Main Website recovered https://status.reachout.ai/ Fri, 24 Oct 2025 14:16:44 +0000 https://status.reachout.ai/#41c85be5bfe9d8514622c350540f90858a55d09d83e2245ec5528fa3b6b3e1cc Main Website recovered Main Website went down https://status.reachout.ai/ Fri, 24 Oct 2025 12:16:11 +0000 https://status.reachout.ai/#41c85be5bfe9d8514622c350540f90858a55d09d83e2245ec5528fa3b6b3e1cc Main Website went down Text-to-Speech API recovered https://status.reachout.ai/ Mon, 20 Oct 2025 09:28:41 +0000 https://status.reachout.ai/#813318c3e65ecac1e6a22a8fe2cbd5cc2427c8457e3491a32278c6f3091357c3 Text-to-Speech API recovered Storage recovered https://status.reachout.ai/ Mon, 20 Oct 2025 09:28:33 +0000 https://status.reachout.ai/#f69270141fc87436896cd99be5f9920fa1f23da97b7e35d6bcc08a11d3c8e755 Storage recovered Database recovered https://status.reachout.ai/ Mon, 20 Oct 2025 09:28:10 +0000 https://status.reachout.ai/#0d9ab8bbd8ba2a41912980b9a80ddb01bbb1c45f058de739973eeec843b91b7f Database recovered AI Video API recovered https://status.reachout.ai/ Mon, 20 Oct 2025 09:23:39 +0000 https://status.reachout.ai/#0415fe7c065437bb5d8ef226103469abc82e2392d0a66e6d3d75478889771e82 AI Video API recovered Text-to-Speech API went down https://status.reachout.ai/ Mon, 20 Oct 2025 07:48:28 +0000 https://status.reachout.ai/#813318c3e65ecac1e6a22a8fe2cbd5cc2427c8457e3491a32278c6f3091357c3 Text-to-Speech API went down Storage went down https://status.reachout.ai/ Mon, 20 Oct 2025 07:48:23 +0000 https://status.reachout.ai/#f69270141fc87436896cd99be5f9920fa1f23da97b7e35d6bcc08a11d3c8e755 Storage went down Database went down https://status.reachout.ai/ Mon, 20 Oct 2025 07:48:02 +0000 https://status.reachout.ai/#0d9ab8bbd8ba2a41912980b9a80ddb01bbb1c45f058de739973eeec843b91b7f Database went down AI Video API went down https://status.reachout.ai/ Mon, 20 Oct 2025 07:33:11 +0000 https://status.reachout.ai/#0415fe7c065437bb5d8ef226103469abc82e2392d0a66e6d3d75478889771e82 AI Video API went down Main Website recovered https://status.reachout.ai/ Thu, 02 Oct 2025 04:01:38 +0000 https://status.reachout.ai/#c93b300e4287d8e7a46c5267f4642fd7c33558302d3efaed572f5df13e90e2f7 Main Website recovered Main Website went down https://status.reachout.ai/ Thu, 02 Oct 2025 03:52:31 +0000 https://status.reachout.ai/#c93b300e4287d8e7a46c5267f4642fd7c33558302d3efaed572f5df13e90e2f7 Main Website went down Main Website recovered https://status.reachout.ai/ Fri, 12 Sep 2025 20:56:25 +0000 https://status.reachout.ai/#e9a3cc11558ea6c4ea3141e86994bf65b52efec6fe506a6e07461cea87e8603d Main Website recovered Main Website went down https://status.reachout.ai/ Fri, 12 Sep 2025 20:46:22 +0000 https://status.reachout.ai/#e9a3cc11558ea6c4ea3141e86994bf65b52efec6fe506a6e07461cea87e8603d Main Website went down Main Website recovered https://status.reachout.ai/ Wed, 10 Sep 2025 15:51:56 +0000 https://status.reachout.ai/#b07a9641fc72c64a42bb77da7373426b4fab87be2e55eeb8c57024d876511cf5 Main Website recovered Main Website went down https://status.reachout.ai/ Wed, 10 Sep 2025 15:42:38 +0000 https://status.reachout.ai/#b07a9641fc72c64a42bb77da7373426b4fab87be2e55eeb8c57024d876511cf5 Main Website went down Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 13:30:00 -0000 https://status.reachout.ai/incident/264707#3cef83ddda06f37202244f8f3c7c865bbe3130f60b64cd5722bddde58e0b6cc2 Maintenance completed Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Maintenance ongoing (UNTIL 9:30 AM EST) https://status.reachout.ai/incident/264707 Wed, 27 Sep 2023 12:15:00 -0000 https://status.reachout.ai/incident/264707#5213578e2f500bf2b69530f83aa84b9e49afabaadbe5768975ebd2c70cdb824c Maintenance ongoing (UNTIL 9:30 AM EST) - Expect login issues and other instabilities. Thank you for your patience. Dashboard was unavailable. https://status.reachout.ai/incident/153826 Thu, 12 Jan 2023 19:43:00 -0000 https://status.reachout.ai/incident/153826#0e78c9c1f1867c4e6c34b4fe3d06756f05fad7b18bb6c3f41f73e03aa7f0e5ed Some users reported they couldn't login. Our team spotted the issue and fixed it.